Company & Contact Information

Company / Organization Name * *

Requester’s First Name * *

Requester’s Last Name * *

Email * *

Phone * *

Purchase Information

Purchase Order (PO) Number

Purchase Channel

Purchase Date

Upload a copy of your purchase order or invoice

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Product Information

What Are You Having Issues With?

Charging Station

*If the issue relates to a charging station body, please select this option.

Portable Charger

*If the issue relates to a portable charger, please select this option.

Charging Station Issues

Please select the appropriate model(s) from the options below, then scroll down to complete the issue details.

AC Series

Omni Power Station 20+
5 Bay

Omni Power Station 20+
10 Bay

Omni Power Station 40+
6 Bay

USB-C Series

Omni Power Station 20C+
5 Bay

Omni Power Station 20C+
10 Bay

Omni Power Station 30C+
8 Bay

Omni Power Station 40C+
6 Bay

Omni 80C+ Ecosystem

Omni Power Station 80C+
5 Bay

Omni Power Base Single

Omni Power Base Dual

Portable Charger Issues

Please select the appropriate model(s) from the options below, then scroll down to complete the issue details.

AC Series

Omni Power 20+

Omni Power 40+

USB-C Series

Omni Power 20C+

Omni Power 30C+

Omni Power 40C+

Omni 80C+ Ecosystem

Omni Power 80C+

Omni Power Station 20+ 5-Bay

Charging Station (Station Body) Issues

NOTE: Charging station serial numbers are located on a sticker on the back or underside of the base station.

Quantity of Affected Units

Omni Power Station 20+ 5-Bay

Serial Number(s) of Affected Unit(s)

Omni Power Station 20+ 5-Bay

Brief Description of the Issue

Omni Power Station 20+ 5-Bay

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power Station 20+ 5-Bay

Omni Power Station 20+ 10-Bay

Charging Station (Station Body) Issues

NOTE: Charging station serial numbers are located on a sticker on the back or underside of the base station.

Quantity of Affected Units

Omni Power Station 20+ 10-Bay

Serial Number(s) of Affected Unit(s)

Omni Power Station 20+ 10-Bay

Brief Description of the Issue

Omni Power Station 20+ 10-Bay

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power Station 20+ 10-Bay

Omni Power Station 40+ 6-Bay

Charging Station (Station Body) Issues

NOTE: Charging station serial numbers are located on a sticker on the back or underside of the base station.

Quantity of Affected Units

Omni Power Station 40+ 6-Bay

Serial Number(s) of Affected Unit(s)

Omni Power Station 40+ 6-Bay

Brief Description of the Issue

Omni Power Station 40+ 6-Bay

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power Station 40+ 6-Bay

Omni Power Station 20C+ 5-Bay

Charging Station (Station Body) Issues

NOTE: Charging station serial numbers are located on a sticker on the back or underside of the base station.

Quantity of Affected Units

Omni Power Station 20C+ 5-Bay

Serial Number(s) of Affected Unit(s)

Omni Power Station 20C+ 5-Bay

Brief Description of the Issue

Omni Power Station 20c+ 5-Bay

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power Station 20C+ 5-Bay

Omni Power Station 20C+ 10-Bay

Charging Station (Station Body) Issues

NOTE: Charging station serial numbers are located on a sticker on the back or underside of the base station.

Quantity of Affected Units

Omni Power Station 20C+ 10-Bay

Serial Number(s) of Affected Unit(s)

Omni Power Station 20C+ 10-Bay

Brief Description of the Issue

Omni Power Station 20c+ 10-Bay

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power Station 20C+ 10-Bay

Omni Power Station 30C+ 8-Bay

Charging Station (Station Body) Issues

NOTE: Charging station serial numbers are located on a sticker on the back or underside of the base station.

Quantity of Affected Units

Omni Power Station 30C+ 8-Bay

Serial Number(s) of Affected Unit(s)

Omni Power Station 30C+ 8-Bay

Brief Description of the Issue

Omni Power Station 30c+ 8-Bay

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power Station 30C+ 8-Bay

Omni Power Station 40C+ 6-Bay

Charging Station (Station Body) Issues

NOTE: Charging station serial numbers are located on a sticker on the back or underside of the base station.

Quantity of Affected Units

Omni Power Station 40C+ 6-Bay

Serial Number(s) of Affected Unit(s)

Omni Power Station 40C+ 6-Bay

Brief Description of the Issue

Omni Power Station 40c+ 6-Bay

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power Station 40C+ 6-Bay

Omni Power Station 80C+ 5-Bay

Charging Station (Station Body) Issues

NOTE: Charging station serial numbers are located on a sticker on the back or underside of the base station.

Quantity of Affected Units

Omni Power Station 80C+ 5-Bay

Serial Number(s) of Affected Unit(s)

Omni Power Station 80C+ 5-Bay

Brief Description of the Issue

Omni Power Station 80C+ 5-Bay

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power Station 80C+ 5-Bay

Omni Power Base Single

Power Base Issues

NOTE: Charging station serial numbers are located on a sticker on the back or underside of the base station.

Quantity of Affected Units

Omni Power Base Single

Serial Number(s) of Affected Unit(s)

Omni Power Base Single

Brief Description of the Issue

Omni Power Base Single

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power Base Single

Omni Power Base Dual

Power Base Issues

NOTE: Charging station serial numbers are located on a sticker on the back or underside of the base station.

Quantity of Affected Units

Omni Power Base Dual

Serial Number(s) of Affected Unit(s)

Omni Power Base Dual

Brief Description of the Issue

Omni Power Base Dual

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power Base Dual

Omni Power 20+

Portable Charger Issues

NOTE: Portable charger serial numbers can be found on the back of each unit or in the About section of the menu.

Quantity of Affected Units

Omni Power 20+

Serial Number(s) of Affected Unit(s)

Omni Power 20+

Brief Description of the Issue

Omni Power 20+

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power 20+

Omni Power 40+

Portable Charger Issues

NOTE: Portable charger serial numbers can be found on the back of each unit or in the About section of the menu.

Quantity of Affected Units

Omni Power 40+

Serial Number(s) of Affected Unit(s)

Omni Power 40+

Brief Description of the Issue

Omni Power 40+

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power 40+

Omni Power 20C+

Portable Charger Issues

NOTE: Portable charger serial numbers can be found on the back of each unit or in the About section of the menu.

Quantity of Affected Units

Omni Power 20C+

Serial Number(s) of Affected Unit(s)

Omni Power 20C+

Brief Description of the Issue

Omni Power 20C+

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power 20C+

Omni Power 30C+

Portable Charger Issues

NOTE: Portable charger serial numbers can be found on the back of each unit or in the About section of the menu.

Quantity of Affected Units

Omni Power 30C+

Serial Number(s) of Affected Unit(s)

Omni Power 30C+

Brief Description of the Issue

Omni Power 30C+

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power 30C+

Omni Power 40C+

Portable Charger Issues

NOTE: Portable charger serial numbers can be found on the back of each unit or in the About section of the menu.

Quantity of Affected Units

Omni Power 40C+

Serial Number(s) of Affected Unit(s)

Omni Power 40C+

Brief Description of the Issue

Omni Power 40C+

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power 40C+

Omni Power 80C+

Portable Charger Issues

NOTE: Portable charger serial numbers can be found on the back of each unit or in the About section of the menu.

Quantity of Affected Units

Omni Power 80C+

Serial Number(s) of Affected Unit(s)

Omni Power 80C+

Brief Description of the Issue

Omni Power 80C+

Photos or Videos (showing the issue, unit display and setup, if available)

Choose file or drag here

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Omni Power 80C+

Omni Power Station 20C+ Collection

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